This section provides operational guidance to support general practice in its delivery of services. As independent contractors, GP partners have discretion around how they deliver the GP contract. This means practices can choose their staff mix, operating model, use of digital services, and other operational areas to best meet the needs of their patients.
This section includes guidance and support materials to help practices to determine their delivery model. We encourage practices to regularly review how they are delivering their services to continue to enable safe and sustainable provision.